Contact Us

Get in Touch with ShopPaVeLu

We are dedicated to providing the best experience for you and your pets. Whether you have a question about product compatibility, need assistance with your recent order, or just want recommendations for your furry friend, our support team is ready to help.

Customer Support Channels

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  Email: shoppavelu@gmail.com
  
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  Operating Hours: Monday – Friday | 9:00 AM – 6:00 PM (EST)
  
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  Response Time: We reply to all inquiries within 12–24 business hours.
  

Frequently Asked Questions Quick Check

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  Order Tracking: Check your shipping confirmation email for your real-time tracking link.
  
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  Shipping Times: Standard US delivery takes 2–4 business days from dispatch.
  
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  Returns & Exchanges: We offer a 30-day money-back guarantee and a 2-year warranty on all smart devices.
  

Feel free to drop us a message using the contact form below, and our team will get back to you promptly!